Privacy Policy

This Privacy Policy sets forth the practices of Pistol concerning the collection, use, and disclosure of personal information in compliance with Australian data protection laws and regulations. Pistol is committed to protecting your privacy and ensuring that your personal information is handled responsibly. By using our services, you consent to the data practices described in this policy.

License Information

Pistol operates under the licensing authority of Curacao eGaming. This license ensures that our operations comply with regulatory standards, providing a safe gambling environment for our users. We adhere to strict guidelines to maintain transparency and integrity in our gaming practices.

Data Collection

Pistol collects various types of personal information when you register and use our services. This information includes:

• Registration Data: Personal details provided during account creation, such as your name, address, date of birth, and contact information.
• Payment Details: Information related to your financial transactions, including credit card numbers, bank account details, and transaction histories.
• Technical Logs: Data collected automatically, such as your IP address, browser type, device type, and browsing activity on our website. Cookies may also be utilized to enhance user experience.

Purpose of Data Usage

The personal information we collect is used for several purposes, including but not limited to:

• Account Management: To facilitate the creation and maintenance of your account, allowing you to access our online pokies and services.
• Marketing Communication: To provide you with information about promotions, bonuses, and updates related to our offerings, based on your preferences.
• Anti-Fraud Checks: To prevent fraudulent activities and protect our users and the platform from potential threats.
• AML Compliance: To comply with Anti-Money Laundering regulations, ensuring that all transactions and activities are legitimate.
• KYC Procedures: To verify your identity in accordance with regulatory requirements, ensuring a safe gaming environment.

Data Sharing

Pistol may disclose your personal information to third parties under the following circumstances:

• Payment Providers: To process transactions and manage payments, we share necessary information with trusted payment partners.
• Verification Partners: To comply with KYC and AML regulations, we may engage third-party verification services to confirm your identity.
• Regulatory Authorities: As required by law, we may disclose your information to government bodies or regulatory authorities for compliance and enforcement purposes.

User Rights

You have certain rights regarding your personal information, including:

• Right to Access: You have the right to request copies of your personal data held by Pistol.
• Right to Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
• Right to Restrict Processing: You can request to restrict the processing of your personal information under specific circumstances.

To exercise these rights, please contact the support team.

Cookie Policy

Pistol utilizes cookies to enhance your experience on our platform. Cookies are small files stored on your device that help us recognize you and improve site functionality. We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the operation of our website, enabling basic features such as account login and security. Without these cookies, the website cannot function properly.
• Analytical Cookies: These cookies help us understand how users interact with our website by collecting data on site usage and performance. This information is used to improve our services and user experience.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our site.

Data Security

Pistol takes the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and access controls. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it in accordance with applicable laws.

Changes to This Privacy Policy

Pistol reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Information

For any inquiries regarding this Privacy Policy or your personal information, please contact the support team. We are committed to addressing your concerns and ensuring a transparent and responsible approach to your data privacy.

Governing Law

This Privacy Policy is governed by the laws of Australia. Any disputes arising from this policy or our data handling practices will be resolved in accordance with relevant Australian laws and regulations.

By engaging with Pistol, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.